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🔒 Data Protection & Privacy

ex777 Privacy Policy — Your Data, Your Rights

ex777 is committed to handling your personal information with the highest standards of care, transparency, and security. This Privacy Policy explains exactly what data we collect when you use the ex777 platform, why we collect it, how it is stored and protected, and the rights you hold as a registered player in Pakistan.

Effective: 1 January 2026 Jurisdiction: International Applies to: All ex777 Users Language: English
🛡️ Our Six Privacy Commitments

The core principles that guide how ex777 handles every piece of data belonging to Pakistani players

Data Minimisation

ex777 collects only the personal data that is strictly necessary for account operation, payment processing, identity verification, and regulatory compliance — nothing more.

256-Bit Encryption

All data transmitted between your device and ex777's servers is protected by bank-grade SSL encryption, the same standard used by major Pakistani financial institutions for online banking.

No Sale of Personal Data

ex777 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances, at any time.

Transparent Processing

This Privacy Policy is written in plain, clear English so that every ex777 player — whether in Karachi or Faisalabad — fully understands how their data is being used.

Player Rights Respected

You retain meaningful rights over your data at all times — including access, correction, deletion, and restriction of processing — exercisable by contacting ex777 support.

Secure Storage & Retention

Personal data held by ex777 is stored on secure, access-controlled servers and retained only for as long as necessary to fulfil the purpose for which it was collected or as required by law.

📑 Contents
  1. Introduction
  2. Data Controller
  3. Data We Collect
  4. How We Collect Data
  5. How We Use Your Data
  6. Legal Basis
  7. Cookies & Tracking
  8. Data Sharing
  9. International Transfers
  10. Data Retention
  11. Your Rights
  12. Children's Privacy
  13. Security Measures
  14. Policy Changes
  15. Contact Us
📅 Last Updated: 1 January 2026

1 Introduction

This Privacy Policy ("Policy") is issued by ex777 ("we," "us," "our," or "the Platform") and governs the collection, processing, storage, and disclosure of personal data belonging to registered users ("you," "Player," or "User") of the ex777 website located at ex777.app, and any associated mobile-optimised services.

By creating an account on ex777, depositing funds, accessing any gaming service, or otherwise using the platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any aspect of this Policy, you must discontinue use of ex777 and close your account.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which form part of the overall agreement between you and ex777.

2 Data Controller

For the purposes of applicable data protection legislation, ex777 acts as the data controller in respect of the personal data you provide when registering and using the platform. As data controller, ex777 is responsible for determining the purposes and means of processing your personal data.

ex777 operates under an internationally recognised gaming licence framework and complies with applicable data protection standards within the jurisdiction of its licensing authority. All data processing activities carried out by ex777 are conducted in accordance with these obligations.

Data Controller Contact: If you have queries regarding ex777's data controller responsibilities or wish to exercise your data subject rights, contact our support team via live chat or at the email address listed in Section 15 of this Policy.

3 Personal Data We Collect

ex777 collects personal data from you in the following categories:

Category Examples of Data Collected Purpose
Identity Data Full name, date of birth, CNIC number, nationality Account registration, age and identity verification (KYC)
Contact Data Pakistani mobile number, email address Account communication, OTP delivery, support
Financial Data JazzCash/EasyPaisa account reference, bank account name, USDT wallet address Deposit and withdrawal processing, AML compliance
Transaction Data Deposit history, bet records, withdrawal requests, bonus claims Account management, dispute resolution, regulatory reporting
Technical Data IP address, device type, operating system, browser, session timestamps Security monitoring, fraud detection, service optimisation
Usage Data Pages visited, games played, features accessed, session duration Platform improvement, personalisation, responsible gaming monitoring
Communications Data Live chat transcripts, support ticket content, survey responses Service delivery, quality assurance, dispute resolution

4 How We Collect Your Data

ex777 collects personal data through the following channels:

  • Direct submission: Data you provide when registering your account, completing identity verification, making a deposit or withdrawal, contacting support, or completing any form on the ex777 platform;
  • Automated collection: Technical and usage data collected automatically by our servers and analytics systems when you access and interact with the ex777 website;
  • Payment processors: Confirmation and reference data received from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, Allied Bank, or USDT TRC20 when you make a financial transaction;
  • Identity verification partners: Data received from third-party KYC and identity verification service providers used by ex777 to fulfil its regulatory obligations;
  • Cookies and tracking technologies: Data collected through cookies and similar technologies as described in Section 7 of this Policy.

5 How We Use Your Personal Data

ex777 uses your personal data for the following purposes:

  • To register, verify, and maintain your ex777 account;
  • To process deposits and withdrawals in PKR via your chosen payment method;
  • To verify your identity and age in compliance with our licensing obligations and anti-money laundering requirements;
  • To deliver, operate, and improve the ex777 platform including cricket betting markets, live casino, slots, e-sports, and Diamond Tycoon;
  • To detect and prevent fraud, account abuse, unauthorised access, and money laundering;
  • To provide customer support via live chat, email, and other channels;
  • To send account-related communications including transaction confirmations, OTPs, security alerts, and, where consented to, promotional offers;
  • To monitor compliance with our Responsible Gaming obligations, including flagging accounts for intervention where problematic gambling patterns are detected;
  • To fulfil legal obligations under applicable regulatory and anti-money laundering frameworks.
Marketing Communications: ex777 will only send you promotional messages if you have opted in to receive them during or after registration. You may withdraw this consent at any time by contacting our support team.

6 Legal Basis for Processing

ex777 processes your personal data on the following legal grounds:

  • Contract performance: Processing necessary to fulfil our obligations to you under the Terms & Conditions, including account management and payment processing;
  • Legal obligation: Processing required for compliance with anti-money laundering regulations, identity verification laws, licensing requirements, and tax obligations applicable to ex777's jurisdiction;
  • Legitimate interests: Processing for fraud detection, platform security, responsible gaming monitoring, and internal analytics — where these interests are not overridden by your rights;
  • Consent: Processing of data for marketing communications and optional personalisation features, where you have provided explicit, informed consent that you may withdraw at any time.

7 Cookies & Tracking Technologies

ex777 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that allow us to recognise your browser, remember your session preferences, and gather anonymous usage statistics.

The categories of cookies used by ex777 include:

  • Strictly Necessary Cookies: Required for core platform functionality such as login session management and security. These cannot be disabled without impairing your ability to use ex777;
  • Performance & Analytics Cookies: Used to collect anonymised data about how players navigate the platform, helping ex777 identify and resolve technical issues and improve usability;
  • Functional Cookies: Enable enhanced features such as language preferences, last-visited game history, and account settings persistence;
  • Targeting Cookies: Used only where you have provided consent, to deliver relevant promotional content based on your activity on ex777.

You may manage your cookie preferences through your browser settings at any time. Disabling certain cookies may affect the functionality of specific ex777 features.

8 Data Sharing & Third-Party Disclosure

ex777 does not sell your personal data to third parties. We may share your data in the following limited circumstances only:

  • Payment service providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, Allied Bank, and USDT TRC20 processors receive the minimum data necessary to complete your financial transactions;
  • Identity verification providers: Third-party KYC partners receive identity documents and biographical data solely for the purpose of completing the verification process required by ex777's licensing obligations;
  • Technology infrastructure providers: Hosting, cloud storage, and content delivery partners who process data strictly on ex777's behalf under data processing agreements;
  • Regulatory and law enforcement authorities: Where ex777 is required by a court order, regulatory instruction, or applicable law to disclose data to a competent authority;
  • Fraud and AML agencies: Where disclosure is necessary to investigate, prevent, or report suspected financial crime or identity fraud.
Important: Any third party receiving data from ex777 is contractually obligated to process that data only for the specified purpose, to maintain adequate security controls, and to comply with applicable data protection standards.

9 International Data Transfers

As an internationally licensed gaming platform, ex777 may process or store some of your personal data on servers located outside Pakistan. Where data is transferred internationally, ex777 ensures that adequate safeguards are in place to protect your data to a standard equivalent to that required within Pakistan.

Such safeguards may include the use of standard contractual clauses approved by recognised data protection authorities, binding corporate rules, or transfers to jurisdictions that have been assessed as providing adequate levels of data protection.

If you have questions about specific international transfer mechanisms used by ex777, you may submit an enquiry to our support team at the contact details listed in Section 15.

10 Data Retention

ex777 retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, and licensing obligations. Retention periods vary by data category:

  • Account and Identity Data: Retained for the duration of your account plus a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements;
  • Transaction and Betting Records: Retained for a minimum of five (5) years from the date of each transaction to satisfy regulatory audit requirements;
  • Support Communications: Retained for three (3) years from the date of the interaction for quality assurance and dispute resolution purposes;
  • Technical and Usage Data: Anonymised after thirteen (13) months and used only for aggregate statistical analysis;
  • Marketing Consent Records: Retained for three (3) years from the date consent was given or withdrawn, whichever is later.

Following the expiry of the applicable retention period, ex777 will securely delete or anonymise your personal data in accordance with its data disposal procedures.

11 Your Rights as a Data Subject

Subject to applicable law and ex777's regulatory obligations, you hold the following rights in respect of your personal data processed by ex777. You may exercise any of these rights by contacting our support team:

Right to Access — Request a copy of the personal data ex777 holds about you.
Right to Rectification — Request correction of inaccurate or incomplete personal data.
Right to Erasure — Request deletion of your data where no overriding legal basis for retention exists.
Right to Restriction — Request that processing of your data be limited in specific circumstances.
Right to Portability — Request your data in a structured, machine-readable format.
Right to Object — Object to processing based on legitimate interests, including direct marketing.
Withdraw Consent — Withdraw consent to marketing or optional processing at any time.
Right to Complain — Lodge a complaint with the relevant supervisory authority if dissatisfied.

ex777 will respond to all verified data subject requests within thirty (30) calendar days. Some requests may require identity verification before they can be actioned.

12 Children's Privacy — 21+ Platform

ex777 is strictly an adults-only platform. We do not knowingly collect, process, or store personal data belonging to any person under the age of 21. Registration on ex777 requires affirmative confirmation that you are 21 years of age or older, and identity verification checks are conducted to enforce this requirement.

If ex777 becomes aware that personal data belonging to a person under the age of 21 has been collected, that data will be deleted immediately and the associated account will be closed without recourse.

🔞 Age Verification: All ex777 accounts are subject to mandatory age verification as part of the KYC process. Withdrawal requests cannot be processed until age verification has been successfully completed.

13 Security Measures

ex777 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

  • TLS 1.3 / 256-bit SSL encryption for all data in transit between your device and ex777's servers;
  • AES-256 encryption for sensitive data at rest in our database systems;
  • Role-based access control restricting internal employee access to personal data on a strict need-to-know basis;
  • Multi-factor authentication requirements for all administrative access to ex777's internal systems;
  • Regular third-party penetration testing and security audits of platform infrastructure;
  • Automated monitoring and intrusion detection systems with 24/7 security operations coverage;
  • Formal incident response procedures in place for data breach scenarios, including notification obligations.
Your Responsibility: ex777's security measures protect data on our side. You are responsible for keeping your login credentials confidential and for ensuring your own device is free from malware. Never share your password or OTP with anyone.

14 Changes to This Privacy Policy

ex777 reserves the right to update or amend this Privacy Policy at any time. Material changes to the Policy — such as the introduction of new data processing purposes or the addition of new categories of third-party recipients — will be communicated to registered players via account notification, SMS alert, or prominent notice on the ex777 platform.

The "Last Updated" date at the top of this Policy reflects the most recent revision. Continued use of the ex777 platform following notification of changes constitutes acceptance of the revised Policy. If you do not agree with the amended Policy, you must cease using ex777 and close your account.

We encourage you to review this Privacy Policy periodically to stay informed about how ex777 protects your data. Archived versions of previous policies are available upon request by contacting our support team.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ex777, our data protection team is available to assist you around the clock.

Email: [email protected] (plain text — not a clickable link)
Live Chat: Available 24/7 via the ex777 platform in English and Urdu
Response Time: We aim to acknowledge all privacy-related queries within 2 business days and resolve them within 30 calendar days.

When contacting us regarding a data subject rights request, please include your registered username, a description of your request, and a form of identity confirmation so we can process your request promptly and securely.

For full details of your rights regarding bonuses, betting rules, and account conduct, please also review our Terms & Conditions.

Your Privacy is Protected — Play with Confidence

ex777 is built on trust, transparency, and security. Thousands of Pakistani players across Karachi, Lahore, and Islamabad rely on ex777 every day.

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